top of page

WARRANTY TERMS AND CONDITIONS

REBEL RIOT AND  RAIDER RIB WARRANTY

How to obtain warranty coverage?

Warranty coverage applies only to customers who purchased from an authorised REBEL LEISURE dealer. Routine maintenance listed in the owner’s manual must be performed in a timely manner in order to maintain warranty coverage.

If such maintenance is performed by the retail customer, REBEL LEISURE LLP reserves the right to determine future warranty coverage based on proof of proper maintenance.

Customer must provide REBEL LEISURE  LLP with reasonable access to the product for repair and reasonable access to the product for warranty service. Warranty claims shall be checked by delivery of the product to a REBEL LEISURE dealer authorised to provide service.

If the service provided is not covered by this warranty, the purchaser shall pay for all related labour and materials, and any other costs associated with such service. The purchaser shall not ship the product or part of the product directly to REBEL LEISURE LLP unless requested to do so by REBEL LEISURE LLP.

Proof of purchase and ownership must be presented to the dealer at the time of claiming warranty service in order to obtain the warranty.

Duration of coverage

REBEL RIOT and RAIDER RIBs are warranted to be free of defects in material and workmanship during the period described hereafter.

The PVC tube is covered by a three (3) years warranty from the date the product is sold.

The ORCA tube is covered by a five (5) years warranty.

The hull structure is covered by a five (5) years warranty.

For commercial use or hire, the entire vessel has a one (1) year warranty.

The powder coating is warranted for a period of two (2) years against manufacturing defects.

This warranty does not cover damage caused by misuse of the boats and chemical or mechanical shock, such as:

  • collision, fire, theft, riot,

  • alteration, modification, tampering

  • environmental corrosion and shocks due to acid rain, chemical fallout, industrial pollution, bird lime, tree sap, hail, extreme weather, 

What REBEL LEISURE LLP will do

REBEL LEISURE LLP’s sole and exclusive obligation under this warranty is limited, at our option, to repairing the defective part, replacing it or refunding the purchase price of the REBEL LEISURE LLP product. Repair, replacement of parts or provision of service under this warranty does not extend the validity of this warranty to its original expiration date.

What is not covered

This limited warranty does not cover damage caused by misuse, abuse, neglect, improper or inadequate storage or transportation, or any REBEL LEISURE LLP RIB used in a manner contrary to the instructions or directions in the REBEL LEISURE LLP/DESNER Owner’s Manual.

The warranty does not cover routine maintenance items, adjustments, normal wear and tear, punctures, discoloration, oxidation, abrasion, mildew or damage caused by theft, loss, modification or alteration. Wear and tear parts including but not limited to rubbing strake, keel guard, ropes are not covered under warranty.

This warranty is void if the boat is operated without proper inflation or if an outboard motor is used that exceeds the maximum horsepower listed on the serial plate attached to the transom.

Due to the special exposed nature of the product, the condition of the powder coating is not covered by our warranty. For best long-term protection, be sure to rinse your surfaces with fresh water after each use and immediately clean any substances that may stick to the painted surface and cause discoloration or damage. We recommend that scratches and dents be repaired as soon as possible after they occur.

Use of the product in competition or other competitive activities voids the retail warranty. Costs associated with haul-out, launching, towing, storage, transportation, telephone, rental, inconvenience, slip fees, insurance premiums, loan payments, loss of time, loss of income, or any other type of incidental or consequential damages are not covered by this warranty.

How to extend the life of RIB boats

Do not use abrasive or aggressive compounds, warm soapy water is best in most cases.

Do not use any solvents, petrol, gasoline, etc. (for PVC models), and only use solvents sparingly on Hypalon models. If in doubt, test any cleaner on a piece of patch material.

 

In winter, to keep your boat in good condition, clean it out and wash it thoroughly with soapy water. Rinse carefully and check for dirt or foreign objects such as shells, sand or fishing hooks left inside that could deteriorate the fabric.

For tar stains, use a mild, non-abrasive cleaner such as Jif, or use a recommended inflatable boat cleaner, available at most boat chandlery outlets.

How to repair the tube, if there are tears or cuts in the tube

Ideal conditions for repairs

– Humidity of up to 60%

– Temperature range between 18 and 25 degrees Celsius

– Repairs should not be carried out in direct sunlight, windy or rainy conditions

– However, repairs should be carried out in a well-ventilated area.

How to Bond PVC

REBEL LEISURE LLP inflatable products made from HEYtex PVC coated fabrics require the use of a PVC adhesive. Use only the recommended solvents and adhesives.

Identify the area that needs to be repaired. This can be done by putting water on the suspected area or spraying or brushing detergent in the water.

If the hole is small, cut out a circular patch no smaller than 60 mm in diameter. Larger holes or cuts require correspondingly large patches, but always make sure that there is at least a 30 mm patch around the cut or hole and that the corners are well radiused.

Next hold the patch on the tube and mark around it.

Clean both surfaces with solvent and apply a thin layer of adhesive on top.

When the first layer is dry to the touch (about 10 to 15 minutes), apply a second thin layer of adhesive. Wait 5 or 6 minutes and then touch the adhesive with the back of your hand. If it no longer appears wet, heat the two areas with a heat gun to reactivate the adhesive and attach the patch to the tube, then clamp or roll the surfaces together

Do not fully inflate the boat for 24 hours.

How to Bond HYPALON

The tubes of REBEL LEISURE LLP inflatable boats are constructed of Orca Hypalon coated fabric and cannot be glued with plastic adhesive or welded. The special adhesives provided and the following procedures must be used if repairs are to be successfully carried out.

Use only the adhesive supplied and the recommended solvent and catalyst.

Identify the area to be repaired. This can be done by putting water on the suspected area or by spraying or brushing detergent in the water.

If the hole is small, cut out a circular patch no smaller than 60 mm in diameter. Larger holes or cuts will require correspondingly larger patches, but always make sure there is at least 30 mm of patch around the cut or hole and that the corners are well curved.

Next, place the patch on the tube and mark around it.

Using a grinder, regular sandpaper or a scratch stone, rough up the back of the patch and the marked area on the tube.

Clean both surfaces with solvent and apply a thin layer of adhesive over them, making sure there are no lumps.

When the first layer is dry to the touch (about 10 to 15 minutes), apply a second thin layer of adhesive. Wait 5 or 6 minutes and then touch the adhesive with the back of your hand. If it no longer appears wet, heat both areas with a heat gun to reactivate the glue and attach the patch to the tube, then clamp or roll the surfaces together.

Do not fully inflate the boat for 24 hours.

For large tears or cuts, it is the best to applied by a professional repairer.

                                                               THIS WARRANTY DOES NOT AFFECT YOUR STATUTORY RIGHTS

bottom of page